SaaS ISVs: Know your customers or risk going to jail
Many countries have introduced strict “Know Your Customer” laws. The goal is to fight money laundering, identity fraud and to disrupt terrorist financing. SaaS ISVs are now service providers and so will increasingly have to work within these laws. ISVs must consider their jurisdiction, as well as that of their customers, suppliers, processing utilities and data storage providers. Not knowing enough about your customers can be expensive, and could even land you in jail. PaaS providers can add value to European ISVs by abstracting these jurisdiction issues and keeping track of future legal changes. …continue reading “SaaS ISVs: Know your customers or risk going to jail”
Survey reveals 2,548 German ISVs asleep at the (SaaS) wheel!
A recent survey of small to medium-sized German ISVs revealed half have no plans to move to SaaS. Are these ISVs asleep at the (SaaS) wheel, or are they right to ignore SaaS? Here in Germany you do not fall asleep on the Autobahn if you plan to survive for much longer. Ignoring SaaS is just as high-risk. German ISVs must start working on their SaaS solutions while they still have the chance. …continue reading “Survey reveals 2,548 German ISVs asleep at the (SaaS) wheel!”
Is SaaS Spying-as-a-Service?
Companies must trust an ISV to use their SaaS solution. Many customers have a real fear of losing control as their data moves into the cloud. The revelation the CIA was spying on SWIFT does not help; nor does the French government’s continuing BlackBerry ban. ISVs and PaaS providers can only succeed by working together to create a believable end-to-end SaaS security and privacy story. …continue reading “Is SaaS Spying-as-a-Service?”
Is jetting to Cuba this summer a bad idea for European SaaS ISVs?
Because PaaS applications and data are “in the cloud” it should not matter where they are. In the real world of laws, borders and trade disputes, however, location still matters. A recent example shows what can go wrong when European companies bump-up against US laws. …continue reading “Is jetting to Cuba this summer a bad idea for European SaaS ISVs?”
Could the Amazon EC2 cloud computing platform squeeze the profits from SaaS applications?
You need to build a reliable SaaS application from a portfolio of unreliable platform services; the price of which you cannot control. To survive you must ensure you do not lock your application workload into a single utility provider. A workload that you can divide and easily move from one utility to another gives you the believable threat; which you need to build negotiating power with your CPU service providers. …continue reading “Could the Amazon EC2 cloud computing platform squeeze the profits from SaaS applications?”
Why hiding behind abstraction is not enough for SaaS applications
For decades on-premise ISVs have successfully hid behind abstraction. It was, and continues to be, an excellent way to manage technology doubt and implementation differences. SaaS ISVs have nowhere to hide. Building reliable SaaS applications from non-reliable services demands a fault-tolerant approach. Abstraction just doesn’t cut it any more. …continue reading “Why hiding behind abstraction is not enough for SaaS applications”
