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SaaS and the law: Naked customers

Draconian “know your customer” laws also apply to SaaS ISVs

Suitcase xray

ISVs must consider their jurisdiction, as well as that of their customers, suppliers, processing utilities and data storage providers. Not knowing enough about your customers can be expensive, and could even land you in jail. PaaS providers can add value to European ISVs by abstracting these jurisdiction issues and keeping track of future legal changes.

In Is jetting to Cuba this summer a bad idea for European SaaS ISVs? I reported on how the US Treasury’s Office of Foreign Asset Control (OFAC) can impact non-US companies. A European travel agent appeared on the OFAC blacklist for selling Cuban holidays.

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